Refund policy
We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
Return Eligibility
To qualify for a return, please ensure your items meet the following criteria:
- The item must be in its original, unused condition.
- The item must be in the same state as when you received it.
- The product must be returned with all original packaging intact.
Return Window
You have 30 days from the date of receipt to initiate a return request. Please note that requests made outside of this period cannot be accepted.
How to Initiate a Return
To start the process, please send an email to swmdeia@outlook.com. Our team will provide you with the return address and further instructions to ensure a smooth experience.
Refund Process
Once we receive your returned item and verify its condition, we will begin the refund process. Please allow 7-14 business days for the refund to be processed and credited back to your original payment method.
If you have any questions regarding your return or need further assistance, please do not hesitate to contact us at swmdeia@outlook.com.
